Published
7 March 2025
Category
High-Acuity Home Care / Ventilation
client
Mr Devon Singh – Oxfordshire
Devon Singh
01. The Challenge & Solution
Mr Singh, 46, sustained a high-level spinal injury requiring ventilator support, cough-assist therapy and catheter care. Frequent readmissions disrupted family life. Bondage Valley delivered a Comprehensive Complex-Care plan with three daily nurse visits, overnight on-call cover and remote telemetry.
“For the first time since the accident, we’re planning holidays instead of hospital runs.”
— Mrs Singh
02. Working Process
Joint discharge meeting with neuro-spinal team and OT
Installation of wireless SpO₂ monitoring linked to our 24/7 hub
Strict tracheostomy and ventilator maintenance schedule with audited checklists
Weekly MDT tele-reviews involving consultant, pharmacist and physio
03. Perfect Result
Six months of community care yielded zero unplanned readmissions (previously one every fortnight). Ventilator‐alarm events dropped by 67 %, and Mr Singh resumed remote software work in week 10, restoring household income and morale.